Jetpack locked my site

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  panklony · Member · Jun 18, 2018 at 12:03 pm

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  http://connect.charisbiblecollegeindia.org/

  Thats above link for my site which locked by jetpack and am not able to login.
  Also im following emailed instruction to unlock but still page showing

  {“error”:”Bad Request”,”message”:”Invalid input.”}

  Please help with it. Thanks

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  panklony · Member · Jun 18, 2018 at 12:05 pm

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  http://connect.charisbiblecollegeindia.org/

  Thats above link for my site which locked by jetpack and am not able to login.
  Also im following emailed instruction to unlock but still page showing

  {“error”:”Bad Request”,”message”:”Invalid input.”}

  Please help with it. Thanks

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  staartmees · Member · Jun 18, 2018 at 12:06 pm

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  “Your IP address …. has been flagged for potential security violations. You can unlock your login by sending yourself a special link via email. Learn More
  Did you already underneath this text, try to send yourself a special link?

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  panklony · Member · Jun 18, 2018 at 12:10 pm

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  I dont understand ? should I send you my IP address or asking me if I have sent the website link? if so then yes I have sent this.

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  kokkieh · Staff · Jun 18, 2018 at 1:53 pm

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  Please follow the instructions at https://jetpack.com/support/security-features/#unblock, and contact Jetpack support via that page for more help. We cannot help you with this in the WordPress.com forums.

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  azharniaz · Member · Jul 8, 2018 at 2:12 pm

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  same problem with me and i have no other way to close my account

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  kokkieh · Staff · Jul 8, 2018 at 2:49 pm

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  @azharniaz

  Please don’t post into threads created by other users.

  This thread is about someone being locked out of their self-hosted WordPress site by Jetpack’s security features. If you need help with closing a WordPress.com account, please see http://en.support.wordpress.com/close-account/, and start a new thread if you need any more help.