Jetpack locked out our IP address

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  realsimplegood · Member · Sep 5, 2016 at 3:34 pm

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  Hello. Jetpack has locked our IP address out of our site, and we cannot access the security settings via wordpress.com either to whitelist our IP address. How do we regain access to our site? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 6, 2016 at 3:25 pm

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  Hi there,

  We’re not able to help with Jetpack issues in this forum, as it’s only for WordPress.com sites.

  Can you please contact Jetpack support directly for help? You can reach them here:

  Contact Support