Jetpack Map Block not displaying map

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  appmyhome · Member · May 7, 2019 at 12:02 am

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  I have created a map on my wordpress site using the Jetpack Map block. It looks great in the editor, but does not display in preview or in a published post. Instead of a map, it has bullet points with the points of interest. I’m using gutenberg editor and have the latest version of WordPress installed.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · May 7, 2019 at 9:23 am

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  Hi there,

  This forum only provides support for sites hosted on WordPress.com. For Jetpack support you can find their forums at https://wordpress.org/support/plugin/jetpack/ or contact their support at https://jetpack.com/contact-support/?rel=support

  Have you followed the instructions at https://jetpack.com/support/jetpack-blocks/map-block/

  Also make sure another plugin on your site is not perhaps causing a conflict. You can check this by disabling all plugins except Jetpack to see if the problem goes away. If it does, re-enable them one at a time until it breaks to narrow down which plugin is causing this.

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  appmyhome · Member · May 7, 2019 at 5:19 pm

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  Thanks. I have followed the instructions and the map looks great in the editor. It is not until we preview or publish that the map stops working.

  We will try the wordpress.org forum instead. Thanks.

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  supernovia · Staff · May 7, 2019 at 6:05 pm

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  Thank you! Be sure to include a link to the page that should have a map so folks will be better able to help you there. Cheers :)