Jetpack missing site stats

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  philthelatzreportcomau · Member · Nov 24, 2020 at 4:54 am

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  Jetpack is saying that our connection appears to be broken and I cannot connect to retrieve our site stats. Our Web developer created a staging site on WPEngine this morning, which seems to have taken over the Jetpack connection. How do we have the Jetpack stats on our Production site, reconnect to the correct Jetpack account?

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  kokkieh · Staff · Nov 24, 2020 at 10:42 am

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  Hi there,

  Can you tell us the URL of the Jetpack site in question?

  It might also be better to contact Jetpack support directly for help with this.