JetPack Monitor sends me alert while my website is still online. BUG ?

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  gd6d · Member · Dec 12, 2013 at 12:20 pm

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  JetPack monitor is a great new feature. I really appreciate being alert if something goes wrong.

  The problem is that I recieved emails telling me that my website is experiencing problems,
  while it is still available.

  You can see the email // website here
  http://www.gd6d.fr/wordpressfr/?attachment_id=3307

  Thanks!

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  rachelmcr · Member · Dec 12, 2013 at 3:44 pm

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  Hi there,

  Glad you like this feature! :)

  About the email you received: Jetpack Monitor checks your site every five minutes to see if it is accessible. If your site is slow to load, it could trigger a notice that your site is down. We also send a follow up email letting you know how long your site was down or inaccessible. Currently there’s no way to adjust the time that Monitor checks your site – it’s either on or off. If the frequency of notices is bothersome, you can always disable that module on the site by following the instructions here:
  http://jetpack.me/support/activate-and-deactivate-modules/

  We also have additional information about the Jetpack Monitor here: http://jetpack.me/support/monitor/

  I hope that clarifies things! :) If you have any other questions related to the Jetpack plugin, you can get in touch here or contact our Jetpack support team directly here: http://jetpack.me/contact-support/