jetpack Monitoring

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  eckhardttom · Member · Nov 4, 2022 at 4:15 pm

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  I have deleted a website and now I get ‘site is offline’ emails from jetpack,. How do I delete this site from monitoring?

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  helper-heroponriki · Member · Nov 5, 2022 at 1:59 pm

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  Hi there!

  Can you let me know the reference number that follows “You are receiving this email because you activated downtime monitoring on your site. If you need to contact support, please include this reference number:” in the bottom of that email? Once I have that information, I’ll be able to pull up your data on our end and stop those notices for you.

  Thanks!

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  eckhardttom · Member · Nov 5, 2022 at 2:32 pm

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  Error reference: 208316573/client

  Thank you!

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  helper-heroponriki · Member · Nov 5, 2022 at 3:25 pm

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  Thanks for providing that reference number. I have removed the Monitor notification and Jetpack connection from that site. That should take care of the notices for you.

  I hope that helps!

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  eckhardttom · Member · Nov 7, 2022 at 3:26 pm

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  Thanks!