Jetpack Not Communicating To WordPress

  • Unknown's avatar
    selfdevotionboutique · Member ·

    Hello,

    I have been working on a boutique website (www.selfdevotionboutique.com) for a few weeks now. I am stuck on jetpack as I need it so I can access my Woocommerce orders from my phone with the Woo Commerce Mobile App.

    However I get this Error message when I downloaded jetpack and everytime I open it,

    Jetpack Dashboard was unable to properly communicate with your website. Please check your website’s error logs to see what’s wrong.

    I have checked my errorlogs and I don’t think there is anything else for me to fix.
    I have checked all plugins.
    Made sure my php was up to date.
    Tried fixing code in forums
    and now I am at a loss of what else to do. All I want is to connect so I can use woo on my phone.

    Any help is very much appreciated. Thank you!

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead.

    Can you please report this issue to Jetpack support by asking here?

    https://wordpress.org/support/plugin/jetpack/

    Thanks!

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