Jetpack not showing historical stats
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Hello,
For some reason my Jetpack plugin appears to have reinstalled itself and now I cannot see any of my stats up until this point (went back YEARS before). The dashboard literally shows 0 stats. Will this eventually update to show stats all-time or did something happen that cleared everything?
The blog I need help with is: (visible only to logged in users)
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For Jetpack problems I recommend always checking your website with Jetpack’s Debug tool first.
Your site is indicating the following problem on the debug tool:We were unable to make an XML-RPC request to your website. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with your WordPress.com account. If the error persists, try disconnecting and connecting Jetpack again.
To start, please follow these Troubleshooting Tips:
https://jetpack.com/support/getting-started-with-jetpack/troubleshooting-tips/If this does not resolve your issue or if you need more Jetpack support in the future please use the following forum:
https://wordpress.org/support/plugin/jetpack/ -
i did this and it now says i’m activated but stats still show nothing. it says ‘nothing this period’ and all of my stats back to like 2010 have completely disappeared. does it just take time for these to load/reappear or are they gone forever and it’s going to show stats collected from today on?
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I’ve run the debug tool against your site again and it returned with no errors, great!
To recover your stats please take a quick look at this support guide and submit the request forum to restore your status:
https://jetpack.com/support/wordpress-com-stats/missing-stats/
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