Jetpack not tracking stats
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For a week now, I haven’t been able to get Jetpack to accurately record the stats from my website SkyeTravels.com. I’ve relinked Jetpack numerous times, reinstalled the plugin, and checked to ensure the WP footer code is in place, but nothing works.
The site I need help with is http://www.skyetravels.com. It is not hosted by WordPress.com, but it is connected with Jetpack.
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Hi there,
It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to Jetpack support by asking here? Thanks!
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I’ve already posted there, but the problem seems to run through WordPress, which is why I’m also posting here. I could reword the problem by saying that my WordPress stats aren’t tracking my website.
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Hey there,
For a week now, I haven’t been able to get Jetpack to accurately record the stats from my website SkyeTravels.com
Can you clarify whether they’re not tracking at all, or whether the numbers seem off? Any ideas what changed a week ago?
For what it’s worth, I tested your connection and it seems okay. I don’t think that’s it.
That said, these are the forums for free WordPress.com sites. I’d encourage you to reach out to Jetpack support as they’ll be best able to help with this sort of thing:
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I’m getting 1-5 hits a day, when I was getting hundreds. My GA is still recording the hundreds, but not Jetpack. I’ve posted in those threads, and I will continue to follow up there. Just trying to get all the help I can, as after 30 hours of trying to debug this, I’m running out of options on my own. Just to be clear, I’ve spent hours combing through the forums for Jetpack.
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If you’ve posted in the Jetpack forum already, it’s best to wait for a reply there, as that team will be better able to troubleshoot this for you.
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