Jetpack Not Working — Unknown Error

  • Unknown's avatar
    hamiian99 · Member ·

    Hello,

    My site is still loading but I’m getting a jetpack connection error. I tried running through the troubleshooting steps (disable plugins, change theme, etc) but none of those are possible as WordPress won’t allow me.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    Typically, Jetpack won’t connect if your site isn’t loading properly. Here are some troubleshooting tips from their website that might help:

    Jetpack

    If you still have trouble, reach out to their support team for help.

    I hope that helps!

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