Jetpack Plugin and WordPress.com

  • Unknown's avatar

    “Take ‘er easy, dude.
    You sure got here in a hurry! Your site has been registered and we are now tracking your stats but there is nothing to display yet. Your stats will begin to appear here within twenty minutes. Have a sarsparilla.”

    Really? REALLY?!!

    My site was (read that, the word is was, it is past tense) registered. It has been registered for weeks! And then I find that WordPress.com does NOT have the correct URLs to my site. So, I go looking for help and about all I can find is “disconnect Jetpack from WordPress.com and the reconnect.” So, I do that. And now you tell me, “”Take ‘er easy, dude… Have a sarsparilla”?! Are all my site’s stats, including data on my followers, on WordPress.com now gone?

    People are signing up to my privately hosted blog. In WordPress terms “Followers.” So, I go to look at who (what email addresse(s)) is following and find out that that information is NOT in MY database. Where is it? WordPress.com has it.

    No! That is not acceptable. If I had known Jetpack/Automattic/WordPress.com was going to do that I never would have activated the Jetpack Blog Subscriptions Widget, and likely I would have not installed Jetpack at all.

    Do you provide documentation on this “feature” of Jetpack, that it not only will share my privately hosted blog’s stats with WordPress—which I don’t mind—but will actually store MY data at WordPress.com instead of in MY database, on MY server, at MY host that I pay for? Not that I can find.

    Here’s what I’m going to do… 1) disable the Jetpack Subscriptions Widget and instantiate a different one, and, in all likelyhood, 2) find a new Theme that does not require JetPack in order to fully function, and 3) trash the current Theme, Superhero, and JetPack, and any and all connections from MY blog back to WordPress.

    Again, if it was just connectivity, to social media, etc., through WordPress.com, or WordPress.org. If it was just sharing MY site’s stats. I would not have an issue. But to find out that if I move MY site from a development environment to a live environment, changing domains or URLs in the process, that it will likely break said connectivity, AND that WordPress.com has set itself up to be the sole keeper of data on MY followers. That, THAT, is NOT cool.

    Can you tell I’m livid right now? Yeah?! Well, pardon me, I’ve obviously had one too many sarsaparillas. (BTW, you spelled sarsaparilla incorrectly DUDE!)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The blog you specified at whittenton.com does not appear to be hosted at WordPress.com.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

  • Unknown's avatar

    And guess what supportbot? I don’t need help with my blog, and it is not at whittenton.com. (I did not write “The blog I need help with is whittenton.com” in my post, you added that.) You’ve got incorrect information, just as I told you in my post. Let’s see…1) you don’t know how to spell sarsaparilla, 2) have incorrect URLs… wanna try for three strikes?

  • Unknown's avatar

    What is the actual question?

  • Unknown's avatar

    Sarsaparilla man.. check the spell

  • Unknown's avatar

    @swhittenton
    What is the URL of the blog your refer to starting with http://
    And what is the answer to raincoaster’s question?

  • Unknown's avatar

    Oh and I’m sorry about the spelling error. I’m visually challenged and my app does do a good job when it comes to “you” and “your”.

  • Unknown's avatar

    @flaviofaustini
    If you have a technical support issue on a free hosted WordPress.com blog please click this link, https://en.forums.wordpress.com/?new=1 start your own thread and post the URL of the blog you are experiencing an issue with into it.

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