Jetpack plugin showing error for every mail id entered

• 

  admingofresher · Member · Sep 25, 2017 at 5:25 am

  • Copy link
  • Add topic to favorites

  I am facing this issues for past 3 – 4 days now.
  My jetpack plugin is showing error whenever a user tries to enter his/her email id. Error message received by each and every individual is same.Kindly resolve.

  The blog I need help with is: (visible only to logged in users)

• 

  vishalmukadam · Member · Sep 25, 2017 at 9:11 am

  • Copy link

  Hi, @admingofresher

  Can you please share us the screenshots of the error message, so it will be more convenient to help you out with this query.

  You can use http://cloudup.com to share screenshots and link to them here.
  or you can and upload it to your WordPress Media Library and share us the link
  Screenshot guide.
  

  Your website is using self-hosted version of WordPress which is free and open source available at WordPress.org
  You can also post your JetPack queries here
  https://wordpress.org/support/plugin/jetpack/
  or also you can this feature https://jetpack.me/contact-support/

  Thanks!

• 

  admingofresher · Member · Sep 25, 2017 at 1:51 pm

  • Copy link

  Hello Sir,
  Thank you for your response regarding my query.
  As suggested by you , I am posting screenshot of the error being faced by me. I have tried rolling back to previous version of jetpack and WordPress but wasn’t able to solve this issue
  Kindly check : http://gofresher.org/wp-content/uploads/2017/09/Screen-Shot-2017-09-25-at-9.43.56-am.png
  

• 

  kokkieh · Staff · Sep 26, 2017 at 6:10 am

  • Copy link

  Hi there,

  We’re not able to help you with this here in the WordPress.com forums. Please contact Jetpack support instead via the link @vishalmukadam provided above.

• 

  vishalmukadam · Member · Sep 26, 2017 at 4:34 pm

  • Copy link

  Hi @admingofresher,

  I have checked by subscribing your email list which you’ve shown your problem in the screenshot it’s working okay for me was successfully able to subscribe try using different email address and again feel free to reach the Jetpack support forum which link for jetpack which is mentioned above(you’ll have to login with your WordPres.org account to create a new post over there) or use Jetpack support link.

  Take care.