Jetpack requires a more recent version of PHP and has been paused

  • Unknown's avatar
    lfordown · Member ·

    I am not a developer and need help to do the update required above. Jetpack shows active although it has been deactived. Help will be appreciated.
    WordPress is also requiring an update which is being blocked by the above.
    Thanks, Letitia

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/plugin/jetpack/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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