Jetpack Safe Mode

  • Unknown's avatar
    dhuso11 · Member ·

    im in safe mode because jetpack thinks i have a duplicate site. I am trying to create a fresh connection but I just get this error: Could not create the connection. Retry or find out more here.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi,

    I’m sorry to hear that you’re facing issues with Jetpack detecting your site as a duplicate. Since your site is not hosted on the WordPress.com managed hosting platform, there are some limitations to the support we can provide. However, I can guide you in the right direction to find help.

    To begin, I suggest going through this documentation about Jetpack’s Safe Mode. It explains why you might be seeing that message and provides steps to resolve it. You can find it here: https://jetpack.com/support/safe-mode/

    If the problem persists and Jetpack continues to identify your site as a duplicate, you can try disconnecting and reconnecting Jetpack to your site. The instructions for doing this can be found here: https://jetpack.com/support/disconnecting-jetpack-sites/

    If none of the above solutions work, the best course of action would be to reach out to Jetpack support directly. They can assist you in troubleshooting and fixing the safe mode problem.

    Please feel free to ask if you have any more questions or need further assistance. We’re here to help!

  • The topic ‘Jetpack Safe Mode’ is closed to new replies.