Jetpack Safe Mode due to old ghost site — need to remove unused site ID

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  aarocnhow · Member · Dec 8, 2025 at 4:40 am

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  Hi Jetpack team,

  I need help removing a ghost Jetpack site from my WordPress.com account.

  The old site “relx-now.shop” no longer exists, but it still appears in my WordPress.com “My Sites” list. I cannot access its settings or remove it. It does not appear in Connected Applications.

  Because of this, Jetpack puts my new site “relx-now.store” into Safe Mode and prevents proper connection.

  Please manually remove the old Jetpack site ID for:
  relx-now.shop

  WordPress.com username: aaronchow

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Dec 9, 2025 at 3:34 pm

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  Hi there, according to this Staff reply,

  a self-hosted WordPress.org site connected via Jetpack can be disconnected by following this guide: https://jetpack.com/support/disconnect-jetpack-sites/

  Post back here if you still need help with this.