JetPack sign in

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  enviedecuisine · Member · Aug 19, 2012 at 7:27 pm

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  since the last update of the Iphone app, JetPack required to sign in every time i want to access to stat: how to correct it ?
  Blog url: http://enviedecuisine.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 19, 2012 at 7:44 pm

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  Hi there,
  This is the peer support forum at wordpress.com where Volunteers answer support questions. We don’t have FTP access to our blogs and cannot install any plugins so we can’t deal with any Jetpack support issues at all. In the event that the JetPack support link http://en.support.wordpress.com/contact/?jetpack=needs-service loops you back to this support forum then know that it’s Staff who control that looping back and not us Volunteers.

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  staff-blorbo · Staff · Aug 20, 2012 at 6:04 am

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  Please try deleting your blog from the app, then re-adding it.

  This won’t affect your blog, just its settings in the app.

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  enviedecuisine · Member · Aug 21, 2012 at 5:03 am

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  Hi i tried this solution but it does’t correct the pb

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  staff-blorbo · Staff · Aug 21, 2012 at 6:17 am

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  Ok, please try completely deleting the app before reinstalling. That should fix it. If not, please hang in there until version 3.1.2 is available, which Apple is currently reviewing.

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  enviedecuisine · Member · Aug 21, 2012 at 10:53 am

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  I did It also without good result

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  staff-blorbo · Staff · Aug 21, 2012 at 5:00 pm

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  Alright, please hang in there for version 3.1.2 to be available. Sorry for the trouble!