jetpack site admin
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I’ve sent in two requests for how to add sites to MySites in Jetpack. No response…
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Hi there,
Maybe there is a backlog of JetPack support tickets.We provide support here only for blogs hosted by WordPress.COM and no others and that site is not among them.
WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
Some JetPack solutions are here http://jetpack.me/support/
Others are in the JetPack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackIf you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the Theme support forums there.
However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
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In understand, but Jetpack, the app, and WordPress.com, the hosting service, are both owned by Automattic and the new site management tool in Jetpack works with all WP installs including those on non-wp.com hosts. Just trying to rattle as many chains as I could with this. I did finally get a response from the JP people and they have fixed the issue. Thank you for your response.
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I did finally get a response from the JP people and they have fixed the issue. Thank you for your response.
Please do NOT keep posting your JetPack support issues here.
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