jetpack site stats "You do not have sufficient permissions…"

  • Unknown's avatar
    icrucified · Member ·

    Self hosted running WordPress 3.3.1 Jetpack version 1.2.2

    No significant changes to my blog (that I can remember). I did clean up some plugins that had been unused for a long period of time, but I seem to recall the site stats were still working since that clean up (deleted the unused plugins).

    Today I am able to reach http://icrucified.com/icruciblog/wp-admin/admin.php?page=stats which shows my first level of stat informations, but when I click a link for any deeper level of stats (eg. summary tables — http://icrucified.com/wp-admin/admin.php?page=stats&view=table&blog=21079599) I get the error “You do not have sufficient permissions to access this page”

    I’ve tried deactivating-reactivating, uninstall-reinstall, clearing / deleting cache, checking my data tables through phpadmin, all to no avail. Any help or pointers are appreciated.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    supportbot · Member ·

    The blog you specified at icrucified.com does not appear to be hosted at WordPress.com.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

  • Unknown's avatar
    thesacredpath · Member ·

    Jetpack is supported on its own website at http://jetpack.me . You will find a support forum, FAQs and such there along with a contact form if you need to speak with the jetpack support staff directly.

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