JetPack site URL
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I’m not sure how or why, but Jetpack (through WordPress.com) is using our blog’s staging URL (http://staging.blog.ourdomain.com) as our domain, but the correct address is http://blog.ourdomain.com.
We keep getting a notice in WP Admin asking if we’ve updated our URL, and despite clicking ‘Yes, I’ve changed it.’ repeatedly, it’s not being updated. And I don’t see a place to update it from my account on WordPress.com.
Any idea how to get it updated?
I was going to try disconnecting and reconnecting the site but I’m not sure if we’ll lose any stats.
The blog I need help with is: (visible only to logged in users)
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WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
Note that Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built in to WordPress.COM blogs. Therefore, you may want to share you solution on the Jetpack support forum at WordPress.ORG.
re: Jetpack support
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-serviceSee also this guide to Disconnect Jetpack Sites http://en.support.wordpress.com/disconnect-jetpack-sites/
Also note that for WordPress.ORG issues, if you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
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