Jetpack Social

  • Unknown's avatar
    vieagricole55 · Member ·

    Hello,

    Jetpack is connected with facebook, linkedin and instagram
    When i post on my website an new article, i can see ‘share this article’ with the logo of facebook, linkedin and instagram

    Its working with facebook but not with the other

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • jmills39 · Staff ·

    Hi there,

    Thank you for reaching out with your question.

    Since your site, vieagricole-meuse.fr, is hosted on WordPress.org and is currently not loading, I recommend checking your domain status and contacting your hosting provider to resolve any issues.

    Regarding the issue with Jetpack and social media sharing:

    Check Jetpack Connection:

      • Ensure Jetpack is correctly connected to your WordPress.com account. Since Jetpack is not currently connected, you will need to reconnect it. Navigate to Jetpack > Dashboard in your WordPress.org admin panel and follow the prompts to reconnect.

      Reconnect Social Media Accounts:

        • Once Jetpack is reconnected, go to Jetpack > Settings > Sharing and verify that your LinkedIn and Instagram accounts are connected. Sometimes, reconnecting these accounts can resolve sharing issues.

        Verify Permissions:

          • Ensure that Jetpack has the necessary permissions to post on your behalf. You may need to reauthorize Jetpack’s access to your LinkedIn and Instagram accounts.

          Check for Errors:

            • If sharing still doesn’t work, check for any error messages in the Jetpack settings or in your site’s error logs. These messages can provide more details on why the connection might be failing.

            If your site continues to have issues loading, please contact your hosting provider for further assistance. They can help diagnose and fix any server or domain issues.

            If you’re considering migrating to WordPress.com for more direct support and enhanced features, we offer a free migration service. You can request this free migration by replying to this post, and we’ll provide the next steps.

            For a detailed comparison of the benefits between WordPress.com and WordPress.org, please refer to our comparison guide.

            If you have any further questions or need additional help, please don’t hesitate to reach out. We’re here to assist you!

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