Jetpack Social Counter Not Showing Instagram Follower Numbers with On Fleek Theme

  • Unknown's avatar
    plantsmashmag · Member ·

    Hi,
    The number of Instagram followers are not showing up, but Twitter & Facebook are working fine. Can you help?
    Thank you!

  • kokkieh · Staff ·

    Hi there,

    What Jetpack social counter are you referring to? There is no feature by that name included in the Jetpack plugin. The account you’re using to post here also does not own any sites on WordPress.com, nor do you have any sites connected to this account via Jetpack.

    If you connect a Twitter or Facebook account to a WordPress.com or Jetpack site via the Publicize feature, followers for those services appear in your stats and on the Follow Blog widget. However, Publicize cannot be used to connect your site to Instagram, because Instagram does not allow that type of connection, and as such, there’s also no way for us to obtain your Instagram follower count to display it on your site.

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