Jetpack Statistics

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  kikoben · Member · Nov 30, 2016 at 10:26 pm

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  The jetpack statistics for my wp site at chicureo.com/taller stopped showing results on November 23

  The blog I need help with is: (visible only to logged in users)

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  kikoben · Member · Nov 30, 2016 at 10:28 pm

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  The blog I need help with is chicureo.com/taller

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  kokkieh · Staff · Dec 1, 2016 at 2:14 pm

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  Hi there,

  I asked someone from the Jetpack team to check, and it looks like the stats module of your Jetpack plugin is switched off.

  Please log into your WP-Admin dashboard, and click on Jetpack ->Settings ->Engagement and switch stats on there. Then it should start showing stats again.

  There is no way to recover the stats for the time that they were switched off.

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  kikoben · Member · Dec 1, 2016 at 2:45 pm

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  Thank you Kokkieh. That was the problem. I don’t know how or why all the Jetpack options in this site were deactivated that day.

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  kokkieh · Staff · Dec 2, 2016 at 8:25 am

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  Glad I could help :)