Jetpack Stats and Followers lost

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  emilyjacobs786 · Member · Aug 29, 2012 at 2:01 pm

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  Hello. We de-activated and re-activated Jetpack a couple weeks ago and all our followers and stats have been reset. It’s an issue similar to the one posted on this forum question – http://wordpress.org/support/topic/jetpack-stats-and-subscribers-not-working

  Can you reset our Jetpack to point to our old BlogID?

  thanks!
  Blog url: http://www.sagerecipes.com/

  The blog I need help with is: (visible only to logged in users)

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  bryanvillarin · Staff · Aug 29, 2012 at 11:02 pm

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  Howdy,

  Do you have any staging URLs? I see another one on your account, and just wanted to confirm before we switch them.

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  emilyjacobs786 · Member · Aug 29, 2012 at 11:18 pm

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  Yes. http://sagerecipes.m4interactive.com. Please switch to the production site at http://sagerecipes.com

  thanks!

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  bryanvillarin · Staff · Aug 30, 2012 at 12:04 am

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  Hi Emily,

  Thanks for confirming! I’ve switched the blog IDs, so can you please disconnect and reconnect Jetpack? Let me know how that works for you.

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  emilyjacobs786 · Member · Aug 30, 2012 at 1:20 am

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  It worked! Thanks!

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  bryanvillarin · Staff · Aug 30, 2012 at 1:27 am

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  You’re welcome — cheers! :-)