JetPack Stats Not Loading

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  willmahoneywatson · Member · Oct 28, 2019 at 10:55 pm

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  For several weeks, my stats do not load. On my WordPress site, it says:
  You are not a member of this site.

  If you have just installed the WordPress.com Stats plugin, this error probably appeared because the API key entered in the plugin belongs to a different WordPress.com user account.

  The owner of the API key must visit this site’s stats page to grant access.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Oct 29, 2019 at 6:10 am

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  Hi there,

  Of what site are you speaking? http://willmahoneywatson.wordpress.com/ is not a Jetpack-connected site, and you have 11 different Jetpack-connected sites in your account, so it’s impossible to know which one you’re referring to.

  Also note that support for Jetpack is provided at https://jetpack.com/contact-support/?rel=support

  The forum you’ve posted to here provides support for free sites hosted on WordPress.com