Jetpack Stats Stopped Recording Views After Theme Update

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  kripmayne · Member · Nov 28, 2018 at 11:20 am

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  We just rolled out a new theme for our self hosted wordpress platform. Jetpack site stats was working before the update but after updating it stopped working. What could be the could? I’ve disconnected and connect jetpack but still it’s not working. Do I have to add meta tags or what? what’s missing? I need help.

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Nov 28, 2018 at 7:58 pm

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  Hi @kripmayne, the site might not be connected — or at least it isn’t connected to this account.

  Can you send a link to your Jetpack site? We’ll look it up to see if we can sort this out for you.