Jetpack update

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  azapconena1 · Member · Mar 17, 2020 at 2:11 am

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  So I updated the Jetpack plugin and received a “Error message: Class ‘AutomatticJetpackRoles’ not found” automated wordpress error.

  I went and read the https://wordpress.org/support/topic/fatal-error-when-updating-to-jetpack-8-0-read-this/ thread that everyone posts to jetpack issues, however that just says it wont effect the way the site runs. But that isnt true for me… I am not able to login to the front or backend of my wordpress site.

  Is there a way to upload the files it is missing via ftp to get the site working again?

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Mar 17, 2020 at 9:03 am

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  Hi there!

  There might be some other underlying problem with your site.

  I’d suggest reaching out directly to the Jetpack support team here:

  https://wordpress.org/support/plugin/jetpack/

  Here we can only help out with sites hosted on WordPress.com’s servers.