Jetpack was disconnected and now site lost

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  cheyennephotography · Member · Aug 23, 2015 at 3:26 am

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  Hello!

  the blog I need help with is blog.cheyennephotography.ca
  I tried to install the latest jetpack, but it just kept redirecting me to my main website. I’ve now lost my site in doing so
  Please advise, thanks!
  Cheyenne

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 28, 2015 at 6:46 pm

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  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  Note that Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built in to WordPress.COM blogs.

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.me/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  Also note that for WordPress.ORG issues, if you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and make our developers aware of the issue.