Jetpack will not update

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  dennismsmith · Member · Jul 9, 2021 at 12:43 am

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  I am trying to update Jetpack, but it will not activate?

  The site I need help with is http://www.stateofmindfoundation.com/. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.

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  kokkieh · Staff · Jul 9, 2021 at 6:13 am

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  Hi there,

  It looks like the problem is with the XML-RPC connection on your site – something is blocking that, which prevents Jetpack from connecting to your site.

  Debug

  Please follow the steps in the troubleshooting links on that page to fix this. For more help with this, you can contact Jetpack support directly here:

  https://wordpress.org/support/plugin/jetpack/

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  dennismsmith · Member · Jul 12, 2021 at 4:21 pm

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  I have ran the debug tool, and while it reports an error…all of the commands such as the curl from the command line report back as it should as does when you visit https://www.stateofmindfoundation.com/xmlrpc.php.

  I am not sure what to do since there is an error but all the tests pass?

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  staff-doublebassd · Staff · Jul 12, 2021 at 4:43 pm

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  Hi there,

  I would reach out to the Jetpack staff at the Jetpack forums:

  https://wordpress.org/support/plugin/jetpack/.

  They’ll be able to look further into this issue and assist you.

  Thanks,