Joint Account

• 

  sheswearingsunshine · Member · May 13, 2020 at 7:59 pm

  • Copy link
  • Add topic to favorites

  I think I accidentally put two accounts on my wordpress. I signed up through bluehost and paid for the domain hosting. However, I already had an account and forgot, so I used the same email for both. Now it won’t let me log into the website I paid for.

• 

  obt28 · Member · May 13, 2020 at 8:58 pm

  • Copy link

  Hello @boldbody2020 –

  Sorry to hear you’re locked out of your account!

  This forum is for WordPress.com hosted sites only. Please contact Bluehost for further assistance.

  Best,

• 

  staff-mckluskey · Staff · May 14, 2020 at 1:35 pm

  • Copy link

  Hi @boldbody2020,

  To clear up any further confusion, there is WordPress.com and WordPress.org and they are two different entities.

  We, WordPress.com are a cloud-based platform where we manage WordPress sites, whereas WordPress.org is a stand-alone software that you can download and self-host with any other hosting.

  You can find more details about WordPress.com and WordPress.org on this support page:

  https://wordpress.com/support/com-vs-org/

  That said, your site on Bluehost would be independent from the WordPress.com one. Even if you used the same email address.
  Was your idea to use just the WordPress.com site? From what I can see you don’t have any subscriptions with us.
  Let us know if we can help.