json error message
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Each time I upload an image to my Blog post I get a json error message. What can I do to prevent it?
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Hi there!
What’s the address of the site you’re working on?
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:
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wrappingwithjan.com is my web address. I reached out to you as a first resort. Then after some research if figured out a way around it. Apparently a few others have had this problem. Instead of just dropping the file into the website I went through the media library and it worked that way.
Thank you for getting back to me,
Jan Monahan
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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