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  matthyslevygmailcom · Member · Oct 3, 2022 at 2:27 pm

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  Something happened to my site. How can I clean it up and keep my subscription?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Oct 3, 2022 at 6:51 pm

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  Hi there:

  Can you give us more details about what happened? Perhaps a link to a page or two showing the problem in question? Once we have that information, we’ll be better able to advise.

  Thanks!

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  matthyslevygmailcom · Member · Oct 3, 2022 at 7:52 pm

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  If you open the site: http://www.matthyslevy.com, you will see that it has been polluted by “deprecated” lines. I don’t understand what caused it?

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  supernovia · Staff · Oct 3, 2022 at 11:22 pm

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  Hey there, so http://matthyslevy.com/ is not hosted here with us. But I do see the error. It suggests that perhaps at theme or plugin or your WordPress installation itself is out of date.

  Here’s what I’d recommend:

  1. Contact your host. Ask for help creating backups, and help restoring them if necessary. Remember your host is your service provider, so they should be willing to help. If not, we’d be happy to host you here when this is resolved!

  2. Make sure everything is up to date.
  https://wordpress.org/support/article/updating-wordpress/

  3. If it still happens, use Health Check to find the offending theme or plugin:

  Health Check & Troubleshooting

  Going forward, these forums are primarily for site that use our free tier hosting. Our paid managed hosting plans get direct support so long as you’re logged into the right account.

  There is another set of forums for the free WordPress software:
  https://wordpress.org/support/forums/

  This summary explains the difference between the free WordPress software and our managed hosting at WordPress.com. Let us know if you have any questions about our services!