Just annoying Chat Head Support!!

  • Unknown's avatar

    Big appologies for not making PRODUCTIVE AND POSITIVE discussion (I don’t know what that means at the moment)

    Spending and over-spending my precious time over finding an way to get the embeding done… about to realize that this W.Com is danm LIMITED not Special hosted whatever…

    A chat head asking me “may i help?” and explain my frustration… WOW took him like 2 secs.. with explantion and FAQ links being throwing at me.. on and on “Copy & Paste” and Throwing Links… His comment (I tried copy and paste too, BUT no cannot do in that chat thing) included “Special hosting service” … I paid for “premium” for “specially not supporting embeded codes” … Final throw of his links ended up “Moving your blog service… bla”

    The guy name “Chalie” is well trained and have answers set aside with him…

    Why??????????

    So many people are showing the same frustration as mine and asking same bloody questions.

    WordPress.com leadership team shoud know if there is enough says, it means something called ” Customer Needs & Wants “.. And put your AD and all the communication and especially before purchase… Please do put a big sign ” Works great but NO embedding are allowed….”

    Bad enough for me know that but worse being thrown at copy & paste so call “Support” … The word means “Support” right? Why don’t you be just supprotive.? And, ending with ‘Have a niday MR.’ …. DO I FIND MYSELF NICE DAY from this ROBOTIC CHAT HEAD!

    Yes, I am emotional as working on it from 2:00 AM and now 6:33AM thanks to my stupidity not knowing all the FAQ answers upfront.

    Why I picked the section of “Ideas”? Because I will not get any supprtve gestures from you for sure. So, I give my ideas in my head with whatever the feeling I ruined in Sat Early Morning.

    Is it basic principle… enough people say.. it does mean something. The way to get around it is not “copy & paste” ready made answer to ‘un-awared user or customer..’ I waste another 8 min to wirte this.

    Whoever gets this “HAVE A BAD” please.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    What are you trying to embed? It appears you have already embedded several things on your site.

  • Unknown's avatar

    I’ve also tagged this for Staff to take note of your concerns. As @honnbe says, what are you trying to embed? If you have specific questions, that helps us help you.

    Here’s a run down of the differences between hosted WPcom and self-hosting the WP software so that you have more idea of what can be done here (and what cannot be done here). https://en.support.wordpress.com/com-vs-org/

  • I’m sorry that chatting with our support team didn’t help solve your issue. Perhaps we can solve it here in the forum.

    However, as has been noted, you’ll need to give us a little more information. Perhaps start from the beginning explaining what you are trying to do and what happens when you try to do it.

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