just been charged for account i dont use

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  thehatconvention · Member · Aug 1, 2018 at 5:37 pm

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  Hi!
  Really sorry but i set this up a year ago and forgot about it and just got charged £85 for it. Please can you close account and refund for me?

  THank you!

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Aug 1, 2018 at 10:32 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  kokkieh · Staff · Aug 2, 2018 at 7:26 am

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  Hi there,

  It looks like you’ve already cancelled your upgrades yourself, so I’m marking this as resolved. You should receive the full refund in about 10 business days, depending on your bank’s processing times.