just bought domain and website and its not showing in my account only old one no purchase info nothi

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  gunpowderstaffcouk · Member · Mar 21, 2016 at 6:03 pm

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  just bought a domain and package it is saying it is a blog which I don’t want
  I have the receipt but it is not showing in my account anywhere so I cant edit
  Only my old domain is visable

  web name

  http://www.markpetermaguire.com

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Mar 23, 2016 at 1:52 pm

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  Hi there,

  I have the receipt but it is not showing in my account anywhere so I cant edit

  You cannot see the domain because it is under a different account than the one you are contacting us from. You will need to log into the other account that you own to gain access to the domain and the premium plan that you purchased.

  If you do not remember your other account, I would be more than happy to assist you in regaining access. If you could please fill out our account recovery form, we’ll definitely get in touch with you as soon as possible.

  Please visit our support page for more information on recovering your account.

  Let me know if you have any questions.

  Thanks!