Just got charged by WordPress for something I didn't purchase. Need my $ back.

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  byeka · Member · Oct 17, 2012 at 1:03 am

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  I just received an email quoting the following:

  Dear Jonathan,

  The following WordPress.com upgrade was purchased or renewed successfully:

  Item: Domain Mapping for http://byeka.wordpress.com
  Cost: $13.00

  This was a blog I had created almost a year ago and I did purchase a domain name through a third party provider. But I cancelled the renewal since I don’t use it and I certainly never purchased anything through WordPress.com before.

  How do I get this charge revoked and my money back? I never authorized any sort of payment or as far as I’m aware, had any sort of renewal fee coming.

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Oct 17, 2012 at 1:11 am

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  It looks like you enabled auto-renew when you purchased the Domain Mapping subscription last yet, but I have canceled and refunded your Domain Mapping as requested.

  Please let us know if you need any further assistance!

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  byeka · Member · Oct 17, 2012 at 1:14 am

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  Great! Thank you very much for the speedy reply and quick solution! I appreciate the help. I don’t remember there being any such an option but either way I’m glad was so easily fixed :)

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  staff-blorbo · Staff · Oct 17, 2012 at 1:16 am

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  You’re welcome!