just paid for domain/mapping, now where is it?

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  arcosapartmentrome · Member · Mar 7, 2010 at 5:55 pm

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  Hello, I’ve just gone through and registered and paid for http://www.arcosbedandbreakfast.com through wordpress, but after the payment it had gone through i was not directed to a confirmation page. on returning to the same entry page i see that my domain name is apparently still available.

  Do I have to wait for some sort of confirmation? When will my domain become active and mapped to my blog?

  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  arcosapartmentrome · Member · Mar 7, 2010 at 8:06 pm

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  I’ve had a re-look and can’t find anything about how long it will take. Please help.

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  timethief · Member · Mar 7, 2010 at 8:12 pm

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  This is a peer support forum and we volunteers know is that it can 72 hours for domain change to take place throughout the internet.

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  timethief · Member · Mar 7, 2010 at 8:15 pm

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  OOPS! I’m sorry. I accidentally clicked to soon. I meant to add if you do not think the process went off as described in the support documentation you can contact Staff. http://en.support.wordpress.com/contact/

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  arcosapartmentrome · Member · Mar 9, 2010 at 9:58 pm

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  hello, thanks for your response.

  The thing is, it’s not actually domain change but a completely brand new domain name that i seemed to be registering (and actually paid for) on and through wordpress.
  The domain is still not working, I have had no sort of response or even acknowledgement of the registration from wordpress and of course it has passed my “2 day grace” of being able to request a refund, as I’ve been waiting for something to happen.
  Does anybody know what I do next?

  Thanks.

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  raincoaster · Member · Mar 9, 2010 at 11:37 pm

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  Contact staff directly, via http://support.wordpress.com/contact

  Are you saying you’ve purchased the domain name but NOT attached it to any particular blog? Then no wonder it goes no-where. If you have attached it to a WP.com blog, please give us the URL for that blog.

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  arcosapartmentrome · Member · Mar 10, 2010 at 9:07 pm

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  Hello yes of course, i attached it to the http://www.arcosapartmentrome.wordpress.com blog.

  But didn’t receive any info after the payment had gone through.

  Please help.

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  arcosapartmentrome · Member · Mar 10, 2010 at 9:10 pm

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  P.S I contacted staff already but no response as yet.

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  tellyworth · Staff · Mar 10, 2010 at 9:12 pm

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  You’ll get much faster answers to account and upgrade questions if you contact staff using the support form:

  Contact

  Your domain and mapping is active. It’s still using the old URL as the default to be safe. Just go to the Upgrades / Domain tab and use the radio button to make arcosbedandbreakfast.com the Primary Domain.

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  arcosapartmentrome · Member · Mar 10, 2010 at 9:21 pm

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  I already contacted staff using the support form but had not received a reply.

  My domains page is now showing the arcosbedandbreakfast.com domain.
  I have switched it over to primary domain, I guess I have to wait a little for it to be updated online?

  Thanks for your support.