Just switched to WordPress – not for me – refund?

  • Unknown's avatar
    danielkwan · Member ·

    I’m sorry but I tried looking for a customer service e-mail address of some sort but seems like there isn’t one. It’s about midnight right now and the support page says it’s closed.

    I just switched over from Blogger to WordPress yesterday because WordPress lets me do scheduled posts. I purchased the CSS editing and domain mapping features and got my blog up. I didn’t realize until now that I can’t edit the templates. I used to use Blogger, and I’ved tried the downloadable WordPress and Drupal, and they all allowed the templates to be edited so I thought this sort of thing was standard.

    I’m going to switch to the downloadable WordPress and use it on my host, which means I won’t need the CSS editing and domain mapping features that I already spent money on. I’m requesting a refund for those things. I hope that didn’t come off as rude. Thanks.

  • Unknown's avatar
    chrislevinsonphotography · Member ·

    The forums are staffed by volunteers, so there’s nothing much we can do to help you. You’ll have to wait until support is open in the morning and send a feedback asking for a refund. The TOS states that service fees are not refundable, though.
    http://wordpress.com/tos/

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