keep domain atdittler.com, submit new credit card info

• 

  123andreasd · Member · Sep 20, 2018 at 6:15 am

  • Copy link
  • Add topic to favorites

  I am trying to submit a working credit card to my account to reactivate. Do not understand how. I get the message that I do not have a site yet. Please help

• 

  staff-zara · Staff · Sep 20, 2018 at 11:33 am

  • Copy link

  Hi there,

  Would it be possible that the account (123andreasd) that you logged in now does not own the domain atdittler.com?

  I’m also adding a modlook tag for staff assistance to check on your account. Thank you for your patience.

• 

  gemmacevans · Member · Sep 20, 2018 at 11:39 am

  • Copy link

  Hi 123andreasd,

  staff-zara is correct — no upgrades have been purchased through this account which is why there isn’t an option to update your card details. Please log out of 123andreasd from the My Profile page and log back in with the username atdittler.

  Once logged into the correct account, there should be an option to update your card details from the Manage Purchases page.

  Come back to me if you have any trouble.

• 

  zappadat · Member · Sep 20, 2018 at 11:41 am

  • Copy link

  Hi, How do I pay my annual fee at zappadat.com?
  I’ve forgotten how to do it… renew account at wordpress.com

  Please help.

• 

  gemmacevans · Member · Sep 20, 2018 at 11:54 am

  • Copy link

  Hi zappadat,

  zappadat.com expired a few days ago but there should still be an option to renew it from your Manage Purchases page. If you need any help please start a new thread for your question and tag it with modlook so we can look at your account there.

  Thanks!