Keep getting down notification from jetpack

• 

  yklinker · Member · Oct 23, 2017 at 2:40 pm

  • Copy link
  • Add topic to favorites

  My site naelato.com is no longer active and not on my site list either. But why I keep getting down notification ?

  The blog I need help with is: (visible only to logged in users)

• 

  keithlock75 · Member · Oct 23, 2017 at 2:44 pm

  • Copy link

  Sometime this happens when the site is part of a different WordPress.com account.

  Did you follow these steps:
  https://en.support.wordpress.com/disconnect-jetpack-sites/

• 

  yklinker · Member · Oct 23, 2017 at 2:47 pm

  • Copy link

  I can’t naelato.com is not in my site list anymore.

• 

  keithlock75 · Member · Oct 23, 2017 at 2:49 pm

  • Copy link

  And it’s definitely not in a different WordPress.com account? I will tag the staff on this so they could look deeper.

• 

  yklinker · Member · Oct 23, 2017 at 2:52 pm

  • Copy link

  No. My WordPress email account and the notification email is the same.

• 

  gemmacevans · Member · Oct 23, 2017 at 3:47 pm

  • Copy link

  Hi camerawikia,

  My site naelato.com is no longer active and not on my site list either. But why I keep getting down notification ?

  These emails can be sent if your site was recently deleted or removed.

  If you don’t disconnect Jetpack and/or disable the Monitor module before taking the site down, these messages continue to be sent since our system doesn’t know the difference between a site being down due to hosting problems or if it’s down because you’ve chosen to take it down.

  I’ve made some changes on our end, so you should no longer receive Jetpack Monitor emails.

  Come back to if you need any further help.