Keep getting emails from unfollowed blog
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I unsubscribed from a blog months ago but still keep getting at least one email from the blog a week. I’ve unsubscribed my email address from the blogger’s own emails and also in the backend of my WordPress (in the Reader section) but to no avail. The sender address is (email visible only to moderators and staff). It’s getting a bit irritating now as I have no other methods by which to stop receiving their updates – can you please advise?
The blog I need help with is: (visible only to logged in users)
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Hi Erika,
You said you’ve unsubscribed. I’ll suggest going to that blog again and see if you can click on the “following” button. It’ll make you unfollow that blog.
If you’ve already done that and still facing issues, can you share the blog address from which you’re getting these emails?
That’s all that I know from WordPress.com’s side. If this is a bug, a staff member might be able to help you.
https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-questionLast option – If nothing works, you can create a filter in your email service which will automatically delete any mail coming from a particular email address. (I can help you with this last option if you’re using gmail).
I hope this helps in someway :)
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Thanks omkarbhagat, I’ve tried the blog but there’s only an option to enter my email address to subscribe – no ‘unfollow’ option unfortunately.
The sender address is a ‘do not reply’ at wordpress.com one so I was hoping it might just be a bug at WordPress’ end.
The blog is http://www.chewoutloud.com/
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Ok, I just discovered this page. Check if that site exists on this page –
https://wordpress.com/following/edit
It’s the page where you see a list of all the sites you’re following.
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At which email address are you receiving the emails? You are completely blocking us from sending emails to the address appearing in your account settings, and we haven’t been sending any subscription emails to that address:
https://wordpress.com/me/account/
That means you’re most likely subscribed to that site using a different email address. You’ll need to log out of your WordPress.com account and delete all WordPress.com cookies in your browser. Then the unsubscribe link in the emails should work.
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Thanks kokkieh, I think that’s it. I’d subscribed to that blog using my Hotmail account which is different to the one in my WordPress account. I’ll follow your instructions now and fingers crossed that will do it!
Thanks for your help.
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