Keep getting Failure Notice when trying to upload theme

  • Unknown's avatar
    donoughsugrue · Member ·

    Hi,

    Not sure what is happening but I think it is a memory issue when uploading a theme zip folder.

    1. I was about half way creating a website when I added in an image, saved the php webpage, and tried to upload the full theme folder only to get a failure notice…are you sure you want to do this

    2. When I take the image back out the theme then uploads fine, so then I tried converting the image in tinypng, added it back in and this time the theme uploaded fine.

    3. So, I’m presuming this could be
    A: Image corruption problem – so I reset Photoshop preferences,
    created new image, saved it to website and still got failure notice
    Further to this when I tried using a small image file direct from
    web the theme again uploaded fine with no failure notice
    – when I tried a large web image file I got the failure notice

    B: A memory problem, which I presume is the issue ?

    4. Thinking it was indeed a memory problem I cleared out my online wordpress themes file – there was six themes there (five my own, one default) and tried uploading the new theme folder after again adding an image but still I am getting the failure notice.

    Would increasing my WordPress memory limit help in this case ? I am a bit nervous going at the core wp files so would prefer to avoid but if it’s the only solution ?

    Or is it something else that’s happening here.

    Can anyone help me on this, kind of past deadline date with it.

    PS. I can email via wetransfer the zip file if anyone needs to check anything in it.

    Thanks

    Donough

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    stefbarz · Member ·

    Hi Donough!

    Can you confirm the URL of the site you need help with?

    Cheers:)

  • Unknown's avatar
    donoughsugrue · Member ·

    Hi Stefbarz, thanks for replying ! I am away from my laptop at the moment but can hook the link up as soon as I get home at 7 o clock, sorry about that, didn’t know that website was linked to my post.

  • kathrynwp · Staff ·

    Hi Donough – these forums are for sites hosted on WordPress.com, but you’re running the WordPress software on your own hosting. If you need further help, feel free to post in the WordPress.org support forums:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:

    https://wordpress.org/support/register.php

    Be sure to provide a link to your site when you post so people can help you more easily.

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