keeping domain an mail

  • Unknown's avatar
    aleehopp · Member ·

    Is it possible to move our domain from you to an other provider, and keep the mailsystem at wordpress.com? can I point the MX-Record to you, than?
    Or is it posible to keep Mail and Domain at WordPress.com without having the premium plan?

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    First, please note that your domain and email upgrades belong to the username, 12mal12, so only that username can make or request any changes to those upgrades.

    To answer your questions, it depends on what you mean to move your domain.

    If you want to use your domain with a site hosted somewhere else, you can leave your domain registered with us and just map it to the new host. You will need to add the MX records required by the email account to your DNS at the new host, but the domain and G Suite upgrades can remain on your account with us.

    If you move your domain away from us entirely, as in transfer the actual domain registration, you won’t be able to keep your G Suite upgrade with us. Once the domain is transferred, you will need to cancel your G Suite upgrade and manage it directly with Google from that point. To be clear, the email account won’t be cancelled, but we won’t have any control over it, nor any ability to help you with it, any more.

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