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Forums / Keeping one site free and another paid.

Keeping one site free and another paid.

  • Unknown's avatar
    janswriting · Member · May 17, 2020 at 1:45 pm
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    How do I attach another blog for which I have paid a yearly fee? Can I have two sites connected with the same email? Thanks

  • Unknown's avatar
    supernovia · Staff · May 18, 2020 at 7:31 pm
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    Hi there,

    Can I have two sites connected with the same email?

    Sure. Did you pay for the second site under another account? If you’d like to move it to this one, here’s how:
    https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

    If you need help, could you let us know the name of the site you’ve paid for?

  • Unknown's avatar
    janswriting · Member · May 19, 2020 at 4:13 pm
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    The site that I have from a few years ago is jan’s writing wordpress .com

    The new side for which I have paid the yearly fee is below. I had not published anything yet.
    https://parishschoolstories.wordpress.com/

    Both are linked to my gmail (email visible only to moderators and staff).
    I would like to keep them both as separate blogs.

    Thank you for your help.

  • Unknown's avatar
    staff-blorbo · Staff · May 19, 2020 at 6:54 pm
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    https://janswriting.wordpress.com/ is the only site under the account you’re currently logged in under, which is attached to the email address you quoted, and it’s a free site.

    https://parishschoolstories.wordpress.com/ is a paid site, but it belongs to a different WordPress.com account, not the one you’re currently logged in as, and it’s attached to a different email address.

    If you’d like to combine them under one account, you can following this guide: https://wordpress.com/support/transferring-a-site-to-another-wordpress-com-account/

    Our plans are sold per-site, not per account, so the free site will remain free even if you transfer the paid site over.

  • Unknown's avatar
    janswriting · Member · Jun 28, 2020 at 6:04 pm
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    Hello
    https:parishschoolstories.wordpress.com should be attached to my personal email (email visible only to moderators and staff). I was told by an earlier response that both blogs were attached to this email. I cannot access the paid account. I cannot even open it to transfer it over.
    When I open my free account, http://janswriting.wordpress.com, the other blog appears briefly before it opens…I can see the colour of the page..
    I feel like my only recourse is to buy another account. This is so frustrating as I have given my proof of purchase. When I go to ‘Learning and Faith’ at https:parishschoolstories.wordpress.com, only the title comes up.
    Thank you.

  • Unknown's avatar
    kokkieh · Staff · Jun 29, 2020 at 9:09 am
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    Hi there,

    As staff-blorbo said above, parishschoolstories.wordpress.com belongs to a completely different account. That other account is the account that created that site, and has never been connected to the email address you provided here.

    I was told by an earlier response that both blogs were attached to this email. I cannot access the paid account.

    This is so frustrating as I have given my proof of purchase.

    To what response are you referring? The only other support requests I see for your account are the forum threads listed at https://wordpress.com/forums/users/janswriting/, and you did not provide a proof of purchase in any of them, nor did we tell you which email address the account is under – that’s not something we’ll do under any circumstances in the public forums.

    If you’ve submitted the account recovery form for that site already and have received a reply via email, please follow up in that email if you’re still having problems, as we cannot help with account access issues here in public.

  • The topic ‘Keeping one site free and another paid.’ is closed to new replies.

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About this topic

  • In: Support
  • 4 participants
  • 5 replies
  • Last activity 6 years
  • Latest reply from janswriting

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