Last Refund

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  sleepwithsixsenses · Member · Apr 7, 2016 at 4:56 am

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  Dear Support Team,

  I recently cancelled my plan and recieved only a partial refund of $75 not the full $99.

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  staff-doublebassd · Staff · Apr 7, 2016 at 5:10 am

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  Hi there,

  I just refunded the remaining $26 of your subscription. It’ll take 7-10 business days for the refund to reflect on your bank statement,

  Feel free to contact us if you have any other questions.

  Thanks!

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  sleepwithsixsenses · Member · Apr 7, 2016 at 5:11 am

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  Thank you!

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  staff-doublebassd · Staff · Apr 7, 2016 at 5:18 am

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  You’re quite welcome!

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  sleepwithsixsenses · Member · Apr 7, 2016 at 6:11 am

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  I will still receive an email confirming the refund of $26 correct?

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  staff-doublebassd · Staff · Apr 7, 2016 at 11:37 am

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  Hey there,

  You may not receive an e-mail if you have not by now, but if you do not receive your refund within 7-10 business days, feel free to contact me here, and I’ll look into the refund for you.

  Thanks!

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  sleepwithsixsenses · Member · May 17, 2016 at 11:17 am

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  Dear Support Team,

  Kindly advise the refund, it seems we still don’t receive it.

  Thank you.

  Kind regards,

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  staff-doublebassd · Staff · May 17, 2016 at 5:30 pm

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  Hi there,

  We refunded the $26 back to you on 4/7/2016 and it looks like it processed from our end. Can you please check your bank statement around that time and verify that you did not receive it?

  We’ll look further into the issue if you do not see anything. Thanks!