Late Fee is unacceptable

  • Unknown's avatar

    I was not informed that a late fee would be needed if I did not register. Not one email did this, so this is unacceptable. If I have to I will move to a different hosting service.

    The blog I need help with is: (visible only to logged in users)

  • Your expired domain has gone into the redemption period and incurred a late-renewal fee to renew. I understand your frustration, but there is nothing we can do about the late fee. It is imposed on us by our registrar (and is standard practice for every registrar that I am familiar with). You can find more info on domain expiration here:

    Recover an Expired or Cancelled Domain

    We strongly encourage users to set up auto renewal to avoid this sort of issue. But even if auto-renewal is not an option, we send multiple emails alerting users of domain expiration and put alert notices on the blog dashboard when users log in.

    If the domain is important to you, I highly suggest paying the late fee and renewing as soon as possible. You can choose to wait out the expiration process and let the domain be released to the public marketplace again. But there is also the very real possibility that domain squatters or someone who simply wants the name will grab it before you do.

    Please let me know if any of this is unclear or if you have any questions.

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