Late renewal

• 

  pmturning · Member · Apr 24, 2020 at 12:53 am

  • Copy link
  • Add topic to favorites

  I need to renew my domain. It doesn’t show up in my purchases

• 

  shubhamgmath · Member · Apr 24, 2020 at 1:21 am

  • Copy link

  Hi pmturning

  Can you please mention the domain name you want to renew?

  I am also tagging this thread as “modlook” for staff intervention. Please wait for some time they will get back to you on this.

  For more information on what happens when your domain got expired. Here is the link to the support document :
  https://wordpress.com/support/domains/domain-expiration/#what-happens-when-my-domain-expires

  Hope this helps.

• 

  kokkieh · Staff · Apr 24, 2020 at 6:37 am

  • Copy link

  Hi there,

  Are you speaking of pmturning.com?

  That domain expired on 9 March and has already been removed from our system. It is currently in redemption with our registrar.

  I’m sending you a link to pay for the domain’s renewal. Once we receive your payment, we’ll email our domain provider to request that they restore the domain to our account.

• 

  kokkieh · Staff · Apr 28, 2020 at 6:48 am

  • Copy link

  Hi there,

  We’ve received your payment and I’ve emailed our domain provider to restore the domain. We’ll let you know as soon as we hear back from them.

• 

  pmturning · Member · Apr 29, 2020 at 6:23 pm

  • Copy link

  Thank you.

  I appreciate the fast response.

• 

  kokkieh · Staff · Apr 30, 2020 at 5:12 am

  • Copy link

  Our domain provider has restored your domain, and I’ve just reactivated it in your account. I’ve checked, and it’s already loading your WordPress.com site again.

  Let me know if I can help with anything else.