Latest Update has broken plugins

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  odorex77 · Member · Aug 12, 2020 at 9:32 pm

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  I updated WordPress yesterday and it looks like it has broken so many plugins. I can add tracking on my woocomerce site, I can’t print packing lists or invoices, I can’t print address labels, my customers can no longer choose which address to send their parcel too – please help this is really affecting my business.

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  staff-blorbo · Staff · Aug 12, 2020 at 10:43 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  odorex77 · Member · Aug 13, 2020 at 5:07 am

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  Oh sorry, my URL is http://www.odorex.co.nz

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  staff-mckluskey · Staff · Aug 13, 2020 at 6:40 am

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  Thanks for the URL.

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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  odorex77 · Member · Aug 13, 2020 at 7:12 am

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  ok thanks very much!