Leaving Blue Host

  • Unknown's avatar

    I would like to know when I get my money back, as Blue Host says it will. A week has passed since I left the Blue Host team (very suddenly). I was promised a return of my nearly $500 that I shelled out when I joined the team. No one has yet to respond. My phone number again is [REDACTED]. Please do not force me to speak to a lawyer… I would be willing to speak to a team member regarding my exit.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hi @bsehr, I’m sorry to hear about the trouble you’re having. I just want to clarify that you’ve reached the WordPress.com forums, but the refund you’re asking about would need to be handled directly with Bluehost, since they’re a separate company from us.

    The best step is to get in touch with Bluehost support here:

    https://www.bluehost.com/contact

    They’ll be able to look into your account and the refund details for you.

    Please let us know if you have any questions or need any extra help, and we’ll be happy to assist you.

  • Unknown's avatar

    https://www.bluehost.com/contact

    Greetings: A week after being forced to leave my 10-days at Blue Host, (and yes, I’ve kept the reason for that departure quiet) I still do not have the promised payment. That re-payment is very important to me, and this $500 exposure must be repaid, as promised.
    Sincerely,
    Barbara K Sehr
    [REDACTED]

  • Unknown's avatar

    Hi @bsehr,

    I’ve noticed that the link provided to contact Bluehost doesn’t open when clicked, so I added it again as a hyperlink for your convenience: https://www.bluehost.com/contact.

    If you have any questions about WordPress.com or are considering migrating your site content to us, just let us know.

    Thanks!

  • Unknown's avatar

    Staff, please remove the OP’s personal information in both their posts in this thread. Thank you. (remove personal info)

  • Unknown's avatar

    Thanks for bringing this to our attention, @justjennifer, we have removed it. 🙂

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