Leaving paid for like a year of hosting

  • Unknown's avatar
    rosemoradiant · Member ·

    I had to export my domain to work on another platform , I paid WordPress for a year of hosting, where is my refund?

  • imranahmadrt · Staff ·

    Hi there,

    Hi there,

    Thanks for reaching out.

    To make sure I can help you correctly, could you clarify what you’d like to do next?

    Are you requesting a refund for the hosting plan you purchased on WordPress.com after moving your domain to another platform? If so, please share the email address or site URL associated with the purchase so I can check the plan details and refund eligibility for you.

    Hi there,

    Thanks for reaching out.

    If you’ve moved your domain to another platform and would like to request a refund for your WordPress.com hosting plan, you can submit a refund request directly from your account by following the steps here:https://wordpress.com/support/refunds/

    This page explains how refunds work and shows you exactly where to request one, based on the product and purchase date.

    If you run into any issues or aren’t sure which purchase to select, feel free to share the email address or site URL linked to the plan, and I’ll be happy to check it for you.

    Happy to help with anything else you need!

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