leaving pantheon
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Hi, I recently deleted my website (parisrjones.com) from pantheon but now I’m having issues logging in– I can’t access the /wp-admin. Do I need to migrate back to wordpress? How do I access my site?
Thanks,
PJThe blog I need help with is: (visible only to logged in users)
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http://parisrjones.com has not been deleted and is hosted by Fastly
Name Servers:
ns2.reclaimhosting.com
ns1.reclaimhosting.comThis is WordPress.COM support and that site is not on our servers. Our WordPress.COM support docs do not apply to it. For hosting issues contact your web host. For software support read on.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.
The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_PageSome Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
See also https://apps.wordpress.org/support/ for app support.
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